“Do not call.”
That’s one of the first things you’ll see on the IRS web page focused on “Coronavirus Tax Relief and Economic Impact Payments,” otherwise known as stimulus checks.
People have many questions about the stimulus checks. They’re the coronavirus relief payments that give up to $1,200 per adult and $500 per child under age 17 to those who meet the eligibility requirements and have their information on file with the IRS or select other federal agencies. Among the stimulus check questions people might want answered:
• Who gets stimulus checks first?
• Can you track your stimulus check?
• Where’s my stimulus payment?
• What happens if your stimulus check goes to the wrong bank account?
• Why is the IRS portal showing me a “Payment Status Not Available” message?
• When are paper stimulus checks being mailed?
But you won’t be able to call the IRS and talk to a live customer service representative about any of these issues. (To fill in the gaps, MONEY has tried to answer these questions and many others as best we can with our ongoing coronavirus coverage.)
Why can’t you get the IRS on the phone? Basically, the IRS has reduced staffing to the point that it doesn’t have anyone to answer the phones. And the reason for the reduced staffing is the same reason that stimulus checks are being issued in the first place: the coronavirus.
Posted on 24 Apr 2020, 12:35 - Category: COVID-19: Stimulus Checks